Guiding Principles
Challenge Southern Highlands Inc. acknowledges and supports the principles
and objectives of the
Disability Services Act (1986).
The service will afford people with disabilities the opportunity to exercise
their basic human rights and will not discriminate against them as a result
of sex, age, ethnic origin or religion.
As far as possible, the service will support
people with disabilities in their right to attain an acceptable quality of
life, including the capacity for physical, social, emotional and
intellectual development.
People with disabilities have the right to participate in planning and
decisions that will affect their work and their lives.
People with disabilities should have avenues to air any grievance in
relation to the service which they receive.
Services for people with disabilities should ensure that work conditions,
environment and outcomes are the same as or as close as possible to patterns
which are valued in the general community.
People with disabilities should receive services and programs which are
tailored to their individual needs and goals so that they may enjoy
lifestyles that are afforded to the community at large.
Services and programs for people with disabilities should promote
participation in the local community and its service systems through maximum
physical and social integration.
People with disabilities should have access to independent advocacy, other
services, further education and any other support service that may help to
promote a more independent lifestyle.
Services providing assistance to people with disabilities should be
accountable to consumers, their representatives, funding bodies and the
public.
Services for people with disabilities should respect the individual’s
privacy and confidentiality.
Disability services should ensure that the people delivering the service
have relevant and up to date skills and competencies.
It must be clearly documented and enforced that consumers of a service are
afforded the right of privacy, confidentiality and dignity in all aspects of
their lives.
Each year the Association undergoes a quality assurance audit to maintain its status as an Accredited Disability Service provider.
